SMS Terms & Conditions

Program name: Pineland Engineering Client Updates.

Sender: Pineland Engineering ("we," "us," or "our"), PO Box 417, Pineland, FL 33945. Phone: (239) 420-1530. Email: laura@pinelandengineering.com.

Pineland Engineering is a trade name of Designda Inc.

These SMS Terms describe the text message program operated by Pineland Engineering. They supplement our Terms & Conditions (https://pinelandengineering.com/terms/) and Privacy Policy (https://pinelandengineering.com/privacy/). By opting in to the program you agree to these SMS Terms.

We only send text messages to people who asked us for a quote or proposal and who separately opted in to receive texts. We do not purchase, rent, or otherwise obtain phone number lists, and we do not send texts to anyone who has not opted in.

Providing a phone number on a form, an estimate, or a proposal by itself is not consent to receive text messages. Consent is never a condition of purchase or of receiving our services.

You may opt in to the program by any one of the following methods:

(1) Website quote form. Check the optional SMS consent box on our quote request form at https://pinelandengineering.com/quote/ (Spanish: https://pinelandengineering.com/es/cotizacion/). The box is unchecked by default and the form submits with or without it. The exact wording of the checkbox is:

"Yes, text me. I agree to receive text messages from Pineland Engineering at the number above about my quote request, proposal and project, including proposal follow-ups and scheduling. Msg frequency varies (typically 1–4 per proposal). Msg & data rates may apply. Reply STOP to opt out, HELP for help. Consent is not a condition of purchase."

(2) Text START. Text the word START to our business number, (239) 899-6794.

When you opt in on our website we record your phone number, the date and time of your consent, the page you used, and the exact consent wording shown to you. This record is kept as proof of your opt-in.

Messages are limited to your quote request, proposal, and project. Message types include: proposal follow-ups, answers to your questions, scheduling and appointment coordination, and project status updates. We do not send marketing or promotional messages through this program.

Sample message 1: "Hi [Name], this is Laura with Pineland Engineering. We sent your proposal for [Project] on [Date]. Do you have any questions I can help with? Reply STOP to opt out, HELP for help."

Sample message 2: "Pineland Engineering: your permit set for [Project Address] was submitted to [Building Department] today. We will text you when the reviewer responds. Reply STOP to opt out, HELP for help."

Message frequency varies with project activity — typically 1 to 4 messages per proposal. Recurring messages are possible while a proposal or project is active.

Message and data rates may apply. Check with your wireless carrier for details about your text messaging plan.

You can cancel the SMS service at any time. Text STOP to any message you receive from us, or to (239) 899-6794. After you send STOP we will send you a single confirmation message and you will no longer receive SMS messages from us. If you want to join again, opt in using any of the methods in Section 3.

If you are experiencing issues with the messaging program, reply HELP to any message for assistance, email laura@pinelandengineering.com, or call (239) 420-1530.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

We use Twilio, Inc. solely to deliver messages on our behalf. Twilio processes your phone number only to transmit the message and does not use it for any other purpose. Twilio's privacy policy is available at twilio.com/legal/privacy.

We retain your phone number and your consent record (date, time, method, and consent wording) for as long as your project or inquiry is active and for up to three (3) years thereafter for legal and compliance purposes. You may request deletion of your SMS data at any time by contacting laura@pinelandengineering.com.

For full details on how we collect, use, and protect your personal information, see our Privacy Policy at https://pinelandengineering.com/privacy/ and our Terms & Conditions at https://pinelandengineering.com/terms/.

Carriers (wireless service providers) are not liable for delayed or undelivered messages. The program is available on major U.S. carriers, including AT&T, T-Mobile, Verizon Wireless, and their affiliated networks. Delivery of messages is subject to the effective transmission from your wireless carrier and network availability.

We may update these SMS Terms from time to time. Changes will be posted on this page with an updated effective date. Continued participation in the program after changes are posted constitutes acceptance of the revised SMS Terms.

Pineland Engineering PO Box 417, Pineland, FL 33945 Phone: (239) 420-1530 Text: (239) 899-6794 Email: laura@pinelandengineering.com